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Terms and Conditions for Your topiwangi Account

These terms set out what you agree to when you open and use your topiwangi account — covering deposits through DANA, OVO, and GoPay, how your account is managed, and the rules that apply to access in supported regions where local law permits.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal and verification stepsAccount access by regionHow to reach us if you have questions

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What These Terms Cover and How They Apply

topiwangi Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on topiwangi, you confirm that you have read these terms and that you agree to be bound by them. Access to our lobby — including slots, live casino tables, crash games like Aviator Quick Arena, and sports betting markets — is available

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only where local law in your region permits it. We do not extend access to regions where such activity is restricted. Your account is personal and non-transferable. You are responsible for keeping your login credentials secure and for all activity that takes place under your account.
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If you suspect unauthorised access, contact our support team immediately via live chat or email. Deposits processed through DANA, OVO, or GoPay are subject to the wallet terms of those respective providers in addition to our own. We do not store your e-wallet PIN or password.
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Withdrawals follow a verification step where we confirm the account wallet matches the registered details — this is a one-time process for new accounts and protects your funds from being sent to the wrong wallet. We may update these terms from time to time. When we
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do, we will update the version date at the bottom of this page. Continued use of your account after an update means you accept the revised terms. For significant changes, we will notify you via the email address linked to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Handle Your Data

Your account data is handled with care across every part of the platform — from the moment you register to every DANA, OVO, or GoPay transaction you make. Here is what we do on our end to keep your information and funds secure.

Data Retention

We keep your account data for as long as your account is active and for a reasonable period after closure, in line with applicable legal requirements for supported regions where local law permits.

Cookie Use

We use cookies to maintain your login session, remember your wallet preference between DANA, OVO, and GoPay, and measure how pages load on your device — nothing is sold to third parties.

Account Security

Your login is protected via OTP verification sent to your registered mobile number. We do not ask for your e-wallet PIN at any point — if anyone contacts you claiming to be topiwangi and asks for a PIN, treat it…

Requesting Changes

To update your registered email, phone number, or linked wallet, contact live chat with your account ID ready. Changes to wallet details require re-verification to protect your withdrawal path.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat icon inside your account dashboard. Our Indonesia support team is available around the clock to answer questions about account terms, wallet verification, or access issues.

Email Support Send a written query to our support address from the email linked to your account. Useful for formal disputes, term clarification requests, or account closure inquiries — we respond within one business day.

Account Help Centre Our help centre covers common terms questions — DANA and OVO deposit rules, withdrawal steps, account eligibility, and what happens if your region's access status changes.

Questions About These Terms

Below are the questions we hear most often about account terms, access rules, and how we handle your data. If your question is not covered here, live chat is the fastest route to an answer.

These terms apply to anyone who opens or uses a topiwangi account. Access is available where local law in your region permits it — eligibility depends on your jurisdiction.

No. Your deposit wallet — whether DANA, OVO, or GoPay — must be registered in the same name as your account. Mismatched wallet details can delay or block your withdrawal.

We update the version date at the bottom of this page and notify you by email for significant changes. Continuing to use your account after an update means you accept the revised terms.

Contact our support team via live chat or email with your account ID. We will provide a summary of the data we hold for your account within a reasonable timeframe.

Yes. Accounts that breach these terms — including using shared wallets, providing false registration details, or accessing from a restricted region — may be suspended pending review.

Send a closure request to our support email from your registered address. Any pending withdrawals to your DANA, OVO, or GoPay wallet will be processed before the account is closed.

Terms and Conditions for Your topiwangi Account

How We Protect Your Account and Handle Your Data

Data Retention

Cookie Use

Account Security

Requesting Changes

How to Reach Us About These Terms

Questions About These Terms

01 Who do these terms apply to?

02 Can I use someone else's DANA or OVO to deposit?

03 What happens if topiwangi updates these terms?

04 How do I request a copy of my account data?

05 Can my account be suspended under these terms?

06 How do I close my account?

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